Your Phone Systems Are Leaking Revenue
Alony AI Agents Qualify, Follow Up and Book — 24/7
Integrate with all your current tech stack and systems.
Frequently Asked Questions
What is an AI receptionist and how does it work?
An AI receptionist is a voice agent that answers your business phone, holds a natural conversation with the caller, and books or routes the enquiry without a human picking up. Alony’s agent runs 24 hours a day on an Australian number and answers every call, not only the ones you miss. When someone rings, the agent greets them with the script you wrote, asks the questions you set, and acts on the answers. It can book an appointment, capture the details of a job, answer from a knowledge base you upload, or transfer the call to a person when your rules say it should. Every call is written down, so nothing depends on somebody remembering to take a message.
How long does it take to set up an AI phone agent?
Under three minutes. You answer a short set of questions in your browser about your business, your greeting, your call script, the knowledge you want the agent to draw on, and when it should escalate to a human. Alony then provisions a phone number and puts the configured agent on it. There is no engineer, no setup call and no implementation fee. The agent is live on a real number at the end of the form, and you can ring it immediately to hear how it sounds before you show it to anyone.
Do I need a developer or a new phone system?
Neither. Everything is set up through a form in your browser, and Alony provisions the phone number and configures the agent for you. You never speak to a developer, you do not touch code, and there is no PBX or phone system to buy, install or migrate. Every plan includes a number, so there is no carrier account to open either. If you can fill in a web form you can build an agent, and if you want it changed later, your script, greeting, knowledge base and transfer rules are all editable from your dashboard.
Is there a free trial?
Yes. The trial gives you 5 minutes of talk time and one agent, and it does not ask for a credit card. You build the agent through the same form every customer uses, then ring it yourself and hear it answer a real call before you decide anything. Five minutes is enough for two or three full test calls at a typical two minute call length. Most people use them to play an awkward caller and see how the agent copes with interruptions and questions that are not in the script. There is no automatic rollover to a paid plan.
Can the agent transfer a call to a real person?
Yes. When you build the agent you set an escalation phone number and describe, in plain English, the circumstances in which it should transfer. There is no rules engine to learn. Typical conditions are when the caller asks to speak to a human, when they sound frustrated, when the enquiry is a complaint, or when it is about something the agent has no knowledge of. If you leave the escalation number blank the agent handles the call to the end on its own and logs the outcome, so a transfer that did not happen is visible rather than silent.
Does Alony record and transcribe calls?
Every call is captured with a full transcript, an audio recording, the caller’s name, the type of enquiry and the outcome. Your analytics show call volume by day and by hour, success rates, peak times and a heatmap of when your business is actually busy. That last one tends to be the surprise: most owners find their calls cluster in a window they were not covering. Every plan includes post call email summaries, and from Starter up a post call webhook you configure yourself pushes the data into your own systems.
